API Reference
Monta.com

Create or update an external ticket reference for a charge point

put
https://partner-api.monta.com/api/v1/charge-points//tickets//

Idempotent on system + externalId: the first call creates the reference, later calls update it. Replaces the whole record: an omitted optional field is stored as null.

Required scope: tickets:write
Organization authorization: supported

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Path Params
string
required

External system the ticket lives in (lowercase letters, digits and dashes, max 32)

string
required

Id of the ticket in the external system (letters, digits and ._:-, max 255)

int64
required
Body Params

Creates or updates the reference to an external ticket on a charge point.

string
required
length between 1 and 255

Title of the ticket

string
enum
required
length ≥ 1

Status of the ticket, normalised across external systems

Allowed:
string | null

Status as reported by the external system

string | null

HTTPS link to the ticket in the external system

string | null

Id of the alert that triggered the ticket

date-time | null

When the triggering alert was opened

date-time | null

When the ticket was created in the external system

int32 | null

Number of comments on the ticket in the external system

date-time | null

When the last comment was added in the external system

date-time | null

When the external system reported the charge point back in service

Responses

400

Invalid ticket fields or path parameters

Updated 4 days ago

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application/json

Updated 4 days ago

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